Axcient x360Recover just works
BCDR. Virtual office. Auto verify. We use all of the above for direct2cloud and local appliance sync to Cloud vault. Self managed and easy …
Overview
What is Axcient x360Recover?
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into…
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Popular Features
- Flexible deployment (35)8.989%
- Snapshots (35)8.787%
- Instant recovery (35)8.181%
- Management dashboard (35)7.979%
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What is Axcient x360Recover?
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console…
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What is Axcient x360Recover?
Axcient
x360Recover is a business
continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they
serve. x360Recover protects data from cyberthreats like ransomware or risks like
accidental deletion, boasting a solution that is simple to deploy and manage. Delivered as a direct-to-cloud or
appliance-based deployment, x360Recover is designed to cover all modern backup and
recovery use cases—including appliance, server, and cloud-to-cloud—with a
solution built on Axcient's proprietary Chain-Free backup technology and including
features like AirGap, AutoVerify, Virtual Office, Local Cache, and PSA/RMM integration. By
eliminating the pains and inefficiencies of chain management, Axcient aims to simplify management and can include flat-fee pooled data storage and secure long-term retention by default. Backup
integrity is automatically verified, and one or more systems can be virtualized
almost instantly. The vendor states x360Recover delivers an RPO of 15-minutes and an RTO of less
than 1-hour.
Axcient x360Recover Features
- Supported: AirGap
- Supported: AutoVerify
- Supported: Local Cache
- Supported: Virtual Office
- Supported: Flat-fee Pooled Data Storage and Secure Long-term Retention
Axcient x360Recover Integrations
Axcient x360Recover Competitors
Axcient x360Recover Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in the Axcient Cloud. The Virtual Office is an on-demand replica in the Axcient Cloud of the protected on-premises environment. There are several options for accessing VMs running in a Virtual Office, including remote desktop and VPN. A Virtual Office can be stood up either manually or by utilizing Axcient’s built-in automation and orchestration features in the web Remote Management Console.
Datto Cloud Continuity, Datto File Protection, and Datto SIRIS are common alternatives for Axcient x360Recover.
Reviewers rate Flexible deployment highest, with a score of 8.9.
The most common users of Axcient x360Recover are from Small Businesses (1-50 employees).
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- Business Problems Solved
- Recommendations
Axcient x360Recover has been widely used by organizations and managed services providers, or MSPs, for various backup and disaster recovery purposes. Users have deployed Axcient appliances to their clients, offering file retention and easy restoration, ensuring data is backed up and safe from threats. MSPs rely on Axcient x360Recover to provide backup and disaster recovery solutions, safeguarding clients from Ransomware viruses and enabling virtualizations during server downtime. The software also supports clients' continuity with cloud backups, offering multiple backup and replication options while shortening the mean time to recovery. Users praise Axcient x360Recover for its commitment to product improvement over the years, continually adding new features.
The ease of installation and recovery process of Axcient x360Recover is highly appreciated by users, along with the helpfulness of the support team. Users have found the software invaluable in systems failures, allowing for rapid virtual instances of failed systems. Additionally, Axcient x360Recover is utilized for backup, disaster recovery, continuity, and security goals. The software has shown significant improvements in offsite speed and reliability since version 5.0, enabling users to successfully perform full and virtualization recoveries. Overall, Axcient x360Recover is used by companies, managed IT clients, and MSPs for a range of backup and disaster recovery needs, providing peace of mind and efficient data protection.
Based on user reviews, it is commonly recommended to prioritize the minimum requirements when using local appliances with Axcient x360Recover. It is also advised to explore other similar products and consult with companies that have firsthand experience before making a decision. Taking advantage of the trial period offered by Axcient x360Recover and replibit is suggested for assessing their strengths. Users recommend seeking additional technical support training and exploring the various ways x360Recover can help achieve backup goals. They also advise evaluating the specific system being backed up before selecting Axcient x360Recover and fostering a strong relationship with the vendor for reliable support during any issues. Opting to have the local appliance onsite for recoveries rather than solely relying on direct cloud backup is considered an ideal setup. Users suggest utilizing the one-on-one training sessions to gain comprehensive understanding of the system. Additionally, running a trial to test Axcient x360Recover is recommended, and if consistent space issues arise, considering hardware upgrades might be necessary. Users advise ensuring that security standards are met before finalizing a decision about Axcient x360Recover. Furthermore, replibit is highly regarded for its easy access and dependable backup solutions, with users considering it as the leading backup software that has saved them on multiple occasions. The backup and recovery dashboard in replibit is particularly praised for its ability to quickly identify any issues. Lastly, eFolder is acknowledged as a commendable system that offers good value for money, especially for compliance with data regulations.
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March 08, 2024
You Can Rely On Axcient x360Recover!
After Datto was acquired by Kaseya, we were seeking an alternate solution. We landed on Axcient x360Recover on word of mouth from other MSPs and were pleasantly surprised. The product does what it says on the tin, is truly secure (we choose our own encryption keys), and provides critical uptime for our clients in the event of an emergency. We are also very happy that our data is stored just a few hours away in Kelowna (we are a Vancouver-based IT provider working with clients in the legal + healthcare spaces and storing our clients' data in Canada is important). Overall, we are also pleased that Axcient x360Recover takes customer feedback seriously and allows us to suggest improvements right from the partner portal. Besides that, the software just works. We recommend Axcient x360Recover.
- Business Continuity
- Ease of use
- Reliable
- We'd like to see the Microsoft 365 product on Canadian soil. The team has acknowledged this and it's been moved to the pipeline.
March 06, 2023
Axcient x360Recover Backup solutions superior to others
We are in the process of moving all of our clients to Axcient x360Recover. Their support, capabilities, and pricing are far superior to who we have used in the past. They take our feedback to heart and have implemented changes in the product directly off our own feedback. We have enjoyed the relationship with them extensively.
- Server Backup
- Microsoft 365 Backup
- Ransomware recovery
- More exhaustive Microsoft 365 backup granularity
- Time based retention
March 03, 2023
User Axcient x360Recover to sleep well at night
We needed a cost-effective solution that provided adequate system backups and required little time to manage. Axcient x360Recover fit our needs perfectly, and their support has always been above-par. We use Axcient x360Recover to back up our internal servers. We also deploy Axcient x360Recover within our client's networks. The direct-to-cloud service works great for clients that need data protection but not onsite virtualization. \Axcient x360Recover performs regular image-based local backups and replicate to the cloud while providing virtualization capabilities in case of server failure.
- Backup status reports are well designed and require little management time
- Knowledgeable and personable support staff when you need
- Multi-tenant cloud-based backup management
- Appliance leasing at affordable monthly cost
- Local drive cache when you need quick data restoration without an on-site virtualization appliance
- Client-side backup agent lacks GUI-based configuration
- Licensing portal is a bit non-intuitive
- Appliance repurposing could be simpler
February 28, 2023
Solid Reliable product.
Score 9 out of 10
Vetted Review
Verified User
We deploy this via HAAS/SAAS based on our client's contract. We deploy combination our own appliances and D2C. We use Axcient for BCDR, File and image based recovery. We also use the appliances capabilities to move data and servers around during project execution. Our NOC team monitors and maintains the backup integrity and participates in large scale recoveries.
- Recovery, the wide variety on how we can recover has been very helpful
- Ease of access via the portal to allow us to easily manage many devices.
- Support is responsive
- It would be nice for our skilled technicians skip tier1 support on some issues.
- Reporting, its getting better but would like to see more
- Relaying hardware issues from BDR as tickets to our PSA
February 28, 2023
Great Backup Software
We user Axcient X360Recover as our primary backup solution for all of our clients. We primarily use the BDR option, but in some cases do use the Direct to Cloud solution as well. We love the BDR solution because we can get a problem deivce back up and running as a VM within an hour, easily. To the client, they're working as they were before while we take the server or workstation that has gone down and we repair it.
- Virtualization
- Ease of Setup
- File Recovery from User Interface
- Storage Reports could be better
- Monitoring BDR Health
- Support can take a while to respond.
We have been using the Axcient x360Recover to provide disaster recovery solutions for many of our clients ranging from small to large businesses. The direct to cloud backup solution is an affordable option for many of our small business clients, while the option for on-premise appliances has been a good option for the medium to large businesses.
- Axcient x360Recover allows for backup of virtual servers as well as mobile user equipment.
- Scheduling for backups using Axcient x360Recover during non-business hour time-frames is very helpful
- Adjustment of the Axcient x360Recover service for both internet and internal bandwidth usage based on time-frames.
- The management portal for Axcient x360Recover is not the most intuitive, but after going through some training the system makes sense.
February 28, 2023
Best backup solution on the market
We use Axcient x360 for most of our clients, either using an appliance onsite or direct-to-cloud.
We also use the solution internally to backup our own servers.
It provides us with peace of mind that all our clients critical servers and workstations are being backed up and can be restore within 15 minutes.
We also use the solution internally to backup our own servers.
It provides us with peace of mind that all our clients critical servers and workstations are being backed up and can be restore within 15 minutes.
- Easy setup
- Easy monitoring
- Great support
- Comprehensive backup solution
- Implementing MFA at the appliance level
January 25, 2023
Good, not perfect
Backup a few hundred Workstations and Servers to D2C. Also dozens of servers on Replibit Applicances. x360Sync to organize and share files for several clients. X360 Cloud to backup several clients Azure directories.
- Back up files
- Generate backup images for restoration
- Mount and Browse backup directories
- Better user management for Client access
- More reliable bare Metal Recovery process (rarely works)
- More reliable downloads for large files
January 02, 2023
Axcient x360Recover Review
Specially for operations task we use this for disaster recovery of these task on time. We can use own hardware. Services to operations team are rolled out faster with great backup plans and disaster recovery
- Chaos engineering
- Handles discrepancy
- Functionality is easily usable
- Integration & Deployment
- Improves Customer relations
- Purchase is expensive
- Less tutorials and knowledge
- Spoc and support needs to be available
- User community needs to be strong
- Performance should be more cloud based
November 30, 2022
Quick and Easy BDR solution with easy deployment process
We use Axcient x360Recover for backup and disaster recovery processes. It helps us with continuous backups and helps us recover in case of data loss.It also helps us monitor and fix troublesome device issues. The best part is the virtualization of one or more systems in the Axcient Cloud to review the backup points before returning to production.
- Backup of different appliances on a single login portal
- Virtualization of existing backup store points
- Monitor and remediate the issues with backup failures
- Windows, VMware, Hyper-V, and IaaS for multiple use cases
- Last backup time and details error on how to fix them
- Speed of backup store points can be increased while accessing
- Reporting of all devices with last backup successful time
I have been using this since it was Replibit. Then eFolder bought it. Then eFolder became Axcient and rebranded Replibit to Axcient x360Recover. This is an excellent product that just works. Over the past 7 years I have only needed to contact support a handful of times, and they got issue resolved quickly. It has also saved my bacon more than once. From accidental deletions to full servers dying in the middle of the workday. Highly recommend.
- Image based backups.
- Direct to cloud.
- Fast virtual spin up and restore.
- Hypervisor backup.
November 30, 2022
Axcient x360Recover has got you covered year round!
Axcient x360 Recover is used to provide our customer with the peace of mind all their data is recoverable at any given time. With both local and cloud solutions, our customers can rest easy knowing multiple backup and replications are available, The mean time to recovery is extremely shortened, and all data is secure with Axcient's Airgap technology!
- Affordable pricing
- Axcient x360Recover is reliable
- Support is quick to respond to issues or Questions
- Axcient x360Recover dashboard is clunky, and difficult to navigate
- Alert system needs better filtering capabilities
- Easier replication migration if and when a local appliance disaster occurs
November 30, 2022
Axcient x360Recover for the back up win
Axcient x360Recover has been great to use and our go to back up solution. Their support has been a lot of help when it comes to spinning up a machine from back up quickly and efficiently. They are always quick to respond to any support tickets or issues brought to their attention. I find that their knowledge base is filled with great resources to be able to deploy their product effortlessly.
- Off site back up
- Quick recovery
- Technical Support
- Slow loading times in Vault GUI
November 30, 2022
Review from the real world tech
We use Axcient x360Recover in a multitude of ways. We use it on-prem with servers. We use it cloud based with desktops and servers as well.
- Quick Backups
- Easy Recovery
- Great Support
- Sometimes restores can be clunky.
- Need to be more windows based, vs having the linux feel.
March 26, 2022
x360Recover - Sleep well knowing your data is 100% safe
Used to protect our clients and provide the ability to very quickly recover from a disaster or malware attack.
- Fast image based backup.
- Fast sign up of VM in under 10 minutes.
- Ability to access and recover backup data in multiple ways.
- Critical support when needed.
- Only critical support on weekends.
- Documentation needs to be more up to date with new releases.
May 01, 2019
Why Axcient
We use this as a primary backup appliance. Images and backups are stored local and then have the ability to send to Axcient's cloud for off site storage and safe keeping. Was very easy to install, deploy, and configure. Support and sales have ALWAYS been outstanding, never had a single issue with either of those two with this product.
Solves several issues:
- Quick access to backups kept locally
- Images kept on Axcient's cloud
- DR can be spun up from the Axcient cloud should a disaster occur
- Works with both Windows and Linux VMs (Last I checked it did require a second product to be purchased to support Linux side backups)
- Works with ISCSI attached storage as well as physical or virtual environments - Not all solutions will connect to and back up volumes/ drives attached to operating systems using ISCSI to connect volumes using MPIO for example within Windows.
Solves several issues:
- Quick access to backups kept locally
- Images kept on Axcient's cloud
- DR can be spun up from the Axcient cloud should a disaster occur
- Works with both Windows and Linux VMs (Last I checked it did require a second product to be purchased to support Linux side backups)
- Works with ISCSI attached storage as well as physical or virtual environments - Not all solutions will connect to and back up volumes/ drives attached to operating systems using ISCSI to connect volumes using MPIO for example within Windows.
- Support is amazing, fast, never had a single issue working with support when needed. (Doesn't happen very often either that I have to contact support)
- Sales has been amazing as well. Anything I've ever needed I fire off an email and have a response very quickly and am taken care.
- Deploying inside a VMware environment using Windows based serves was painless and quick
- Support for direct mapped ISCSI via MPIO within Windows is crucial when backing up performance dependent servers and this does it all
- Ability to send backups to their cloud is key for DR operations. Support teams will assist with configurations, testing, setup and should a DR occur will be on the phone with you from start to finish.
- It would be nice for the Windows and Linux options to be integrated into a single product vs having to have two separate purchases
- Price point is a little on the high side
February 15, 2019
Axcient -- a comprehensive disaster recovery solution
Our company is currently using Axcient as a disaster recovery solution. We have an onsite device that is mirrored to an offsite device that resides in the Axcient data centers. These devices contain full backups of our entire virtual (VMware) server environment. Both the onsite and offsite devices are able to act as a replacement for our live production VMware servers in the event of a disaster. I can spin up all of my virtual servers on either device (onsite for non-physical environment emergencies - like server failure / offsite in the "cloud" with remote desktop connectivity to those same servers - for physical environment failures). The offsite server can also be delivered to me overnight should that needs arise for longer-term recovery efforts.
- Support - their email support team is top notch. Let me put it this way. I receive an email that a backup failed. I forward to support. I receive the auto-reply in a second and a real response with the hour. They take it from there and fix the issue, run test backups, and confirm with me that the backups are now working properly. Can you ask for more from a support team?
- System upgrades are fully inclusive with your service contract, and they are handled directly by support.
- The device is very stable . It rarely if ever requires a reboot.
- Super easy to run spin-up tests on my virtual servers without affecting the backups - onsite and cloud.
- 24-hour overnight shipping of cloud device if needed/
- Price -- I guess they are in the ballpark of market, I just felt the price was a bit high on startup + ongoing...
- Auto-updates of the client that is deployed. I had to manually update after the system update.
November 11, 2015
Truth, lies and reverse incremental backups.
As a managed services provider, we've deployed Axcient units to dozens of our customers environments to handle backing up their entire server infrastructure.
- File-level restore speed. Because of the way backup data is stored (most recent backup is stored as a full image, with incrementals available for going back in time), restoring recently lost data is reasonably fast. This is, most often, what we find ourselves needing to do so it's a nice attribute. It's also the inverse of how several competing products store their data.
- Easy to deploy. Getting the units on-site and on-line is plenty easy enough that it can be delegated to the most Jr. Level field tech and they'd be hard pressed to do it wrong. Once the unit has an internet connection, all provisioning can be done remotely - and even then, there isn't much to it.
- We have a 100% failure rate for full-system restores. After our 3rd complete failure, Axcient flew an engineer to our location, they brought along their own BDR with a copy of our off-site data and spent two full days attempting to restore both from the BDR they brought and the BDR in the customer environment - they went home a complete failure.
- Axcient support is singularly focused on supporting their appliance, regardless of consequences to the rest of your environment. They have no problem recommending such things as deleting all shadow copies on a protected system when their software fails to clean up the one that it has created. When investigating issues I have reported to them they have repeatedly kicked off full backups of systems in the middle of the day and let them run until users complain about system performance. They continue to do this despite my increasingly bitter complaints.
- Linux "support" is a significant overstatement. Linux systems can only be backed up through Samba. You cannot do a "full system restore" of a Linux machine, nor can you run it as a virtual machine on the appliance. Being backed up through Samba means file attributes (ex: immutable, append-only, etc.) are lost and only "regular" files can be backed up (forget about device files, fifos, sockets,etc - all of those would need to be recreated manually in a disaster recovery situation). Axcient has no capacity to run pre/post backup commands on the target system, so you cannot directly trigger `flush` or mysqldump or anything else useful in making sure you're getting anything other than a crash-consistent backup of some selected files. Don't fail to realize that this backup method means you'll have to log into your Linux machine through Samba as a user with read permission on all files you intend to back up; Axcient recommends you use "root" (a cardinal sin).
- Backup times are mysterious and impossible to predict. Examples from a single customer environment: A server with 620GB of data (and a high change rate) takes ~6 hours to back up and a server with roughly 90GB of data (and a particularly LOW change rate) takes 9.5 hours. The times for these machines are consistent. These are both virtual machines running on top of ESXi 5.1 with with more than enough RAM,CPU and IOPS dedicated to them. Axcient support simply states that this is normal behavior and we are not to be concerned.
- Everything is slow. 9.5 hours to back up 90GB of data. Offsite transfers consume an inordinate amount of bandwidth compared to competing products we have deployed. My suspicion is that this is at least partially because entire files are being copied instead of changed blocks.
- "Image level" backups aren't actually image level at all. All backups are done at a file level, the "image" backup job type just means it will automatically select all volumes on the target system and get a system state backup as well.
- "Agentless" backup system... has an agent. Scripts and a delightful executable by the name of "axexesvc.exe"are pushed to and executed on each protected windows system for every backup. This "agentless agent" can have all of the same problems that any other agent can have (such as hanging, running forever, consuming all available system resources, etc.), but also brings with it a fairly unique added gaping security flaw. axexesvc.exe is effectively a trojan horse from Axcient, allowing Axcient's employees to remotely execute any arbitrary command or code on any system in your network using the privileges of whatever account you run your backups as (commonly and per Axcient recommendations: a domain admin level user). There are no restrictions on what they can do or when they can do it and there is no logging of their activity. We have had multiple occasions where Axcient's support staff have abused this "back door" to the detriment of our customers production servers.
October 09, 2015
Axcient Backup is the #1 backup on the market today!
I had the pleasure to install the Axcient device for a client of mine to backup their Windows Hyper-V infrastructure.
- Unbelievably easy to set up and configure. I was backing up the servers in less then 20 mins.
- Support is fantastic, I needed them for a very minor issue and they got it resolve very fast.
- It is just an amazing product, just wish it wasn't so expensive or I would be deploying it to more clients.
September 24, 2014
Axcient use in the SMB client space
Axcient is a great mid-level backup solution with a great mix of OnPrem appliance and Cloud based backup, coupled with live visualization of a failed host on the appliance. Easily deployed and configured for a wide range of client environments. Axcient has proven to be invaluable in several recent systems failures. With the OnPrem appliance we were able to rapidly spin up virtual instances of the failed systems allowing our clients to return to operations quickly and seamlessly while we affected repairs to the production hardware.
- Fully integrated product support that is always ready to assist with even the most basic issues
- Detailed product status and health dashboard for service providers
- Robust development cycle always open to making product improvements
- Some key issues with the product update process delayed remediation of issues. These included spotty or slow deployment of firmware updates, delays in execution of requests by the support team, and a few instances of having to chase support down to get them to complete work requested. Most issues were addressed a while ago, but these were challenges we faced during ramp up.
- Firmware updates were difficult to schedule at times. We would learn of a fix being available to address an issue but the support team was not always very attentive on deploying the firmware when asked. Later on, they became pretty efficient on getting them out in a timely fashion.
- Inconsistent response from support, both in timeliness and in answers to questions. Some of their support staff were very green, and some were less than polite at times. We would submit the same issue and error code for multiple devices, and the answered returned as to the root cause would vary greatly.
- Logging and self remediation was limited, much of the meat and potatoes error coding was not exposed to the admin site or the vendor portal. We would have to engage support for any complex issues, delaying resolution and putting backups on hold while we wait.
Axcient is being used in our headquarters, and we have not had many issues with the product. At our remote sites it doesn't work as well as we would like, but there are other solutions for those locations. I am certified in the solution which is a benefit to the organization and the 13 devices we currently backup. We have not had to use the option to spin up a virtual machine from an image backup, and hope that we do not have to. In the event, the documentation to do so is pretty helpful. The solution addresses deleted file issues.
- Image backups - backup your entire server
- File backups - if you run virtual machines just backup the important files
- These are strengths in the even of an outage, or a crash
- The RMC
- The UMC
- Offsite Backups run for weeks - 3+ TB of data
July 10, 2014
Axcient - a love/hate relationship
I work for a MSP (Managed Service Provider) and we have thousands of clients we support. We are offering the Axcient product as a solution to backup a client's server locally and to the cloud and provide the ability to spin up a virtual machine locally for continuity in case a server is down, restore files, restore entire servers from a crash (bare metal) and also spinning up virtual machines in the cloud for disaster recovery and continuity if users need to work outside of the office.
Our company began using Axcient in 2012. I was brought in from the beginning as bugs were worked out and we created our standard on how to implement the solution. A year later myself and the manager of our Backup dept were flown to Axcient Headquarters to meet the Axcient staff that we worked with every day.
My impression of Axcient is that their solution is heading in the right direction. In the beginning (firmware 3-4) even the basic offsite process took forever and we had to constantly send out DAS devices (Direct Attached Storage) to copy the data from their onsite Linux appliance that all servers backed up data to. Since version 5.0 we have seen significant improvements on offsite speed and version 6.x has been great on onsite/backup copy speed. More improvements are to come that will make this product even better.
They still lack true native VM backup ability like Veeam and therefore every VM acts as it's own server being backed up at the VSS level. Axcient does it's best to keep up with firmware editions but at times they are released prematurely only to find major issues with them. We tend to stay a few versions back. Our company now has a dedicated backup team and Axcient has been our flagship to offer clients.
Our company began using Axcient in 2012. I was brought in from the beginning as bugs were worked out and we created our standard on how to implement the solution. A year later myself and the manager of our Backup dept were flown to Axcient Headquarters to meet the Axcient staff that we worked with every day.
My impression of Axcient is that their solution is heading in the right direction. In the beginning (firmware 3-4) even the basic offsite process took forever and we had to constantly send out DAS devices (Direct Attached Storage) to copy the data from their onsite Linux appliance that all servers backed up data to. Since version 5.0 we have seen significant improvements on offsite speed and version 6.x has been great on onsite/backup copy speed. More improvements are to come that will make this product even better.
They still lack true native VM backup ability like Veeam and therefore every VM acts as it's own server being backed up at the VSS level. Axcient does it's best to keep up with firmware editions but at times they are released prematurely only to find major issues with them. We tend to stay a few versions back. Our company now has a dedicated backup team and Axcient has been our flagship to offer clients.
- Local virtual machine can be launched from the image backups stored locally
- Ability to manage multiple clients/appliances from their RMC (Remote Management Console) is a must for MSPs and Axcient provides this
- Cloud continuity to load up Virtual Machines offsite in the cloud
- Onsite backup speed, it's improving but it is in the works to get better
- Automated firmware updates that work around backups that run
- Ability to manage alerts by template if you are setting up local appliance alerts